CASE - Jacobs Douwe Egberts EN

Jacobs Douwe Egberts made use of BEACON’s project and program management during multiple stages of the development of PROMESSO: a coffee system for small businesses; it was based on liquid coffee technology and still managed to deliver bean-to-cup quality coffee. The challenge: setup and manage an extensive program to develop a new appliance, with new packaging as well as a new ingredient.

ROLE OF BEACON

BEACON was involved from the start and which resulted in a crystal clear definition of the total program: how to organise the development of the ingredient, the appliance and the packaging with a dosing unit in a way that all fit well together? This was not only a matter of a well-thought-through timeline, but also to make the right agreements between the different disciplines and sub-projects. Being an outsider offered BEACON the opportunity to ask simple yet important questions. This helped us for example to map in detail where the different sub-projects should come together.

Activities of BEACON:

Support the definition of the innovation program to develop a new ingredient, appliance and packaging with dosing unit
Manage the program timeline
Guide the team in technological development, including definition and execution of packaging tests with DoE
Interface management
Project management of roll out in a new market

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